Guest Services Manager

Four Seasons Hotels & Resorts

Chicago, Illinois, United States
Base: $75,000 - $80,000; bonus/equity: eligible fo...
3-5 years relevant work experience
Valid driver's license required
Strong team building and leadership skills
The role involves managing the hotel lobby and arrival/departure experience while fostering an environment of trust and collaboration among team members

Job Summary

  • The role involves managing the hotel lobby and arrival/departure experience while fostering an environment of trust and collaboration among team members.
  • Candidates must demonstrate strong foundational knowledge of team building, interviewing, training, and supervising staff to ensure operational excellence.
  • Four Seasons offers competitive wages ranging from $75,000 to $80,000 along with comprehensive benefits including medical, dental, vision, and a 401(k) matching program.

Matching Summary

The role involves managing the hotel lobby and arrival/departure experience while fostering an environment of trust and collaboration among team members.

Salary

Base: $75,000 - $80,000; Bonus/Equity: Eligible for Annual Incentive Program; Benefits: Medical, Dental, Vision, Retirement Plan, Paid Time Off, Holiday Pay, Employee Meals

Skills & Requirements

Must-have

  • 3-5 years relevant work experience
  • Valid Driver's License required
  • Strong team building and leadership skills
  • Knowledge of hotel computer systems
  • Ability to work flexible hours including weekends

Nice-to-have

  • Strategic business acumen
  • Excellent interpersonal communication
  • Self-driven professional attitude
  • Experience with VIP guest handling
  • Community relationship cultivation

Key Requirements

  • 3-5 years of similar position experience
  • Valid Driver's License
  • Work authorization for the U.S.

Work Rights

Must have valid work authorization for the U.S.

Tailored Resume

Cover Letter