Lead the Wholesale Operations function for adidas Malaysia, driving operational excellence and profitable growth across Key Accounts, B2B, Clearance, and Customer Service
Job Summary
Lead the Wholesale Operations function for adidas Malaysia, driving operational excellence and profitable growth across Key Accounts, B2B, Clearance, and Customer Service.
Ensure strong sales execution, trade governance, service levels, and process discipline, enabling seamless order-to-cash delivery while safeguarding margins, compliance, and customer experience.
Lead, coach, and develop the Wholesale Operations team, setting clear performance targets and fostering collaboration with cross-functional teams.
Matching Summary
Lead the Wholesale Operations function for adidas Malaysia, driving operational excellence and profitable growth across Key Accounts, B2B, Clearance, and Customer Service.
Skills & Requirements
Must-have
Wholesale Operations leadership
Sales execution and governance
Customer service excellence
Process optimization and automation
Financial and margin control
Nice-to-have
Service mindset and commercial execution
Cross-functional collaboration
Structured problem solver
Market insights and competitor updates
Key Requirements
6-8 years in Sales, Wholesale Operations, or Account Management
University degree in Business/Commercial/Operations
Experience leading operational or service-focused teams