Vic & Client Development Manager At Retail / Sales

Me2Works

Hong Kong
On-site
Clienteling excellence
Vic portfolio management
Crm/clienteling tools
Me2Works is seeking a Vic & Client Development Manager based in Hong Kong to enhance relationships with high-value clients through exceptional clienteling and event management. The role involves strategic oversight of client development initiatives and requires a strong background in luxury retail and CRM

Job Summary

  • The VIC and Client Development Manager is responsible for building, deepening, and retaining relationships with Very Important Clients (VICs) across all HKMO stores.
  • This role leads clienteling strategy and execution, oversees VIC segmentation and lifecycle programs, and partners closely with Store Managers to deliver exceptional, personalized experiences that drive sales, retention, and brand loyalty.
  • The VIC Manager is a business driver and a cultural ambassador—setting standards for service excellence, discretion, and engagement among the region’s highest‑value clients.

Matching Summary

Match Score: 85

Me2Works is seeking a Vic & Client Development Manager based in Hong Kong to enhance relationships with high-value clients through exceptional clienteling and event management. The role involves strategic oversight of client development initiatives and requires a strong background in luxury retail and CRM.

Skills & Requirements

Must-have

  • Clienteling Excellence
  • VIC portfolio management
  • CRM/clienteling tools
  • VIC-exclusive experiences
  • omnichannel activations
  • client trends identification

Nice-to-have

  • cultural ambassador
  • service excellence standards
  • discretion and engagement
  • speed and empathy

Key Requirements

  • 5-8+ years luxury fashion retail experience
  • Proven track record managing top-tier clients
  • Strong omnichannel understanding
  • Experience designing client events
  • Excellent project management skills

Work Rights

Not specified

Tailored Resume

Cover Letter