Desktop Support Technician

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$43,923; bonus/equity: not specified; benefits: no...
Fully remote
Support and maintain technology equipment
Respond to it service tickets
Install and configure operating systems
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users

Job Summary

  • The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
  • The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families.

Matching Summary

The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.

Salary

$43,923; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Support and maintain technology equipment
  • Respond to IT service tickets
  • Install and configure operating systems

Nice-to-have

  • Strong customer service skills
  • Ability to analyze system problems
  • Experience with remote support

Key Requirements

  • Bachelor’s degree in computer science or related field
  • Two years of experience in computer support
  • Experience supporting Windows and Mac computers

Work Rights

Not specified

Tailored Resume

Cover Letter