Customer Service Executive

Mgsginvestments

Stirling, Scotland, United Kingdom
Hybrid
Experience with bonds or annuities
Ability to handle complex enquiries
High-quality customer service skills
M&G is committed to providing exceptional service to customers and advisers

Job Summary

  • M&G is committed to providing exceptional service to customers and advisers.
  • The role involves onboarding new customers and managing ongoing service needs.
  • Employees enjoy a supportive work environment with flexible arrangements and comprehensive benefits.

Matching Summary

M&G is committed to providing exceptional service to customers and advisers.

Skills & Requirements

Must-have

  • Experience with Bonds or Annuities
  • Ability to handle complex enquiries
  • High-quality customer service skills

Nice-to-have

  • Teamwork and collaboration skills
  • Proactive in improving effectiveness
  • Understanding customer needs

Key Requirements

  • Competency in accordance with T&C Governance scheme
  • Knowledge of processes, rules, and products
  • Ability to educate customers on Digital Account benefits

Work Rights

Not specified

Tailored Resume

Cover Letter