Prudential Health India is on a mission to make Indians healthier by building customer-centric health insurance journeys
Job Summary
Prudential Health India is on a mission to make Indians healthier by building customer-centric health insurance journeys.
The Manager- Retail Service will own the post-acquisition customer servicing journey, working with Operations and Products teams to ensure business requirements are met.
This role encourages leveraging technology for transaction management and focusing on customer and distributor value proposition in a fast-paced, hyper-growth environment.
Matching Summary
Prudential Health India is on a mission to make Indians healthier by building customer-centric health insurance journeys.
Skills & Requirements
Must-have
Customer service operations
Digital servicing promotion
Exception management process
Process controls implementation
Agile and lean mindset
Customer and distributor value proposition
Nice-to-have
Consumer centric ideas
Leveraging new age digital tools
Co-creation and collaboration
Attentive ear for new ideas
Solving business problems
Key Requirements
Bachelor's degree from recognized institute
4-7 years total experience
2+ years domain experience in insurance or banking