Asistente De Acompañamiento Y Experiencia Guayaquil, Guayas, Ecuador Marketing Y Publicidad / Marketing Full-time Presencial Hace 14 Días Full-time Presencial Hace 14 Días
Parque de la Paz, Camposantos & Servicios Funerarios
Guayaquil, Guayas, Ecuador
Base: not specified; bonus/equity: not specified; ...
On-site
Customer experience (cx) knowledge
Basic to intermediate excel skills
Client accompaniment and follow-up
The role involves accompanying clients at various contact points and managing their requests and feedback
Job Summary
The role involves accompanying clients at various contact points and managing their requests and feedback.
Candidates will be responsible for generating basic customer experience reports and supporting continuous improvement initiatives.
The position offers a base salary plus benefits categorized into family, learning, professional growth, wellness, and flexibility.
Matching Summary
The role involves accompanying clients at various contact points and managing their requests and feedback.
Salary
Base: Not specified; Bonus/Equity: Not specified; Benefits: Family, Learning, Professional Growth, Wellness, Flexibility categories
Skills & Requirements
Must-have
Customer experience (CX) knowledge
Basic to intermediate Excel skills
Client accompaniment and follow-up
Nice-to-have
Empathy and sensitivity in client interactions
Active listening and assertive communication
Conflict resolution capabilities
Key Requirements
Degree in Marketing, Business Administration, or related field
Experience in customer service or customer experience