Job Summary

• The primary mission is to support customer service tasks including welcoming, check-in, stay, and departure, along with managing reservations, providing assistance and information, handling communications, and performing necessary administrative, billing, and commercial functions to ensure full customer satisfaction.
• The role requires at least one year of experience in a similar position, preferably in 5-star hotels, with a passion for customer service and high-level English proficiency, while knowledge of Word, Excel, and hotel management software is valued.
• Palladium Hotel Group offers a competitive salary policy, job stability, training plans for national and international development, a dynamic and multicultural team, and access to discounts through the PHG Benefits Club.

Matching Summary

Skills & Requirements

Key Requirements

• At least one year of experience in a similar role
• Preferably 5-star hotel experience
• Higher education in Tourism is valuable
• High-level English
• User-level proficiency in Word, Excel, and hotel management software

Work Rights