Business Account Specialist- Smb

Verizon Communications

Base: incentive based position; bonus/equity: up t...
Hybrid (minimum three days per week in the office)
Active prospecting and opportunity generation skills
Expert-level billing acumen and clarity
Fluency in verizon product catalog including fwa
Verizon Communications is seeking a Business Account Specialist for their SMB sector, focusing on proactive customer engagement and account management. The role involves making outbound calls to small business customers to ensure account satisfaction and promote relevant services, operating in a hybrid work model

Job Summary

  • You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow to ensure meaningful customer interactions.
  • Your role involves guiding customers through their first bill by explaining complex charges like proration and activation fees to eliminate bill shock.
  • Employees are eligible for up to $2500 sign-on bonus and receive comprehensive benefits including health insurance, 401(k) matching, and paid parental leave.

Matching Summary

Match Score: 85

Verizon Communications is seeking a Business Account Specialist for their SMB sector, focusing on proactive customer engagement and account management. The role involves making outbound calls to small business customers to ensure account satisfaction and promote relevant services, operating in a hybrid work model.

Salary

Base: Incentive based position; Bonus/Equity: Up to $2500 sign-on bonus; Benefits: Medical, dental, vision, 401(k) match, 15 vacation days

Skills & Requirements

Must-have

  • Active prospecting and opportunity generation skills
  • Expert-level billing acumen and clarity
  • Fluency in Verizon product catalog including FWA
  • Ability to de-escalate customer frustration effectively
  • Proficiency navigating multiple platforms simultaneously

Nice-to-have

  • Business-to-business sales experience
  • Hybrid work environment adaptability
  • Consultative questioning mindset
  • Team player with independent work capability

Key Requirements

  • Bachelor's degree or one or more years of relevant experience
  • Demonstrated military experience accepted as equivalent to education
  • Ability to work hybrid schedule with minimum three days in office

Work Rights

Not specified

Tailored Resume

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