Service Advisor

Lexus Of Valencia

Troy, MI, United States
Not specified
Initiating automotive services and repairs
Developing repair estimates and costs
Communicating between customer and technician
Lexus of Valencia is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer satisfaction. The ideal candidate should possess previous service advisor experience, a basic mechanical understanding of automobiles, and a commitment to exemplary customer service

Job Summary

  • The role involves initiating automotive services by ascertaining vehicle performance problems and service requests.
  • You will serve as the primary communicator and liaison between the customer and technician to ensure needs are understood.
  • Responsibilities include developing estimates, writing repair orders, and administering manufacturer warranties for qualifying repairs.

Matching Summary

Match Score: 75

Lexus of Valencia is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer satisfaction. The ideal candidate should possess previous service advisor experience, a basic mechanical understanding of automobiles, and a commitment to exemplary customer service.

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Developing repair estimates and costs
  • Communicating between customer and technician
  • Verifying warranty and service contract coverage

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician
  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobiles

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Previous Service Advisor experience (preferred)
  • Prior automotive technician experience (plus)

Work Rights

Not specified

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