Customer Support And Trade Compliance Senior Specialist

ABB UK

Hybrid
5+ years customer support experience
Trade compliance and customs regulations
Sap erp system proficiency
ABB UK is seeking a detail-oriented Customer Support and Trade Compliance Senior Specialist to enhance customer service and ensure regulatory compliance. The role involves processing orders, optimizing trade compliance processes, and collaborating with various internal teams to achieve operational excellence

Job Summary

  • This role combines operational ownership with process development to ensure excellent customer service and full regulatory compliance.
  • You will be accountable for processing orders end-to-end by coordinating with Sales, Logistics, Suppliers, and other internal teams.
  • The position requires developing standard operating procedures and ensuring adherence to all applicable customs, export control, and sanctions regulations.

Matching Summary

Match Score: 85

ABB UK is seeking a detail-oriented Customer Support and Trade Compliance Senior Specialist to enhance customer service and ensure regulatory compliance. The role involves processing orders, optimizing trade compliance processes, and collaborating with various internal teams to achieve operational excellence.

Skills & Requirements

Must-have

  • 5+ years customer support experience
  • Trade compliance and customs regulations
  • SAP ERP system proficiency
  • End-to-end order management
  • Process optimization and SOP development

Nice-to-have

  • Cross-functional collaboration skills
  • Passion for operational excellence
  • Continuous improvement mindset
  • Problem-solving expertise

Key Requirements

  • Degree in Business Administration or Supply Chain Management
  • At least 5 years of experience in logistics or trade compliance
  • Enhanced knowledge of SAP and MS Office

Work Rights

Not specified

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