Guest Experience Lead | Alexandria

Lululemon

Sydney, New South Wales, Australia
Not specified; team-based bonus program available;...
On-site
1 year retail or customer experience
Ability to lead from the floor
Technical product education delivery
The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education.
  • This role involves leading the store floor, reviewing daily business metrics, and motivating the team to achieve sales targets.
  • Lululemon offers a total rewards program including competitive pay, paid time off, employee discounts, and fitness classes.

Matching Summary

The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education.

Salary

Not specified; Team-based bonus program available; Generous employee discounts and benefits included

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead from the floor
  • Technical product education delivery
  • Daily business data review
  • Store opening and closing procedures

Nice-to-have

  • Experience in leading delegated tasks
  • Mentoring or assisting peers
  • High school diploma equivalent
  • Creating inclusive environments
  • Navigating difficult conversations

Key Requirements

  • Legally authorized to work in Australia
  • Reliable transportation methods required
  • 1 year of retail or customer experience
  • Some experience in leading or mentoring others

Work Rights

Must be legally authorized to work in Australia

Tailored Resume

Cover Letter