The Head of IT Operations is a senior leadership role responsible for IT Operations globally across all divisions, regions and countries
Job Summary
The Head of IT Operations is a senior leadership role responsible for IT Operations globally across all divisions, regions and countries.
This role leads the Global IT Operations team, ensuring secure, scalable, and high-performing IT Services that support the company’s digital and operational goals.
Competitive salary and 8% holiday payment, 27 vacation days and 13 ADV days based on full-time employment, Travel allowance, Participation pension fund (PME), Possibility of collective health insurance.
Matching Summary
The Head of IT Operations is a senior leadership role responsible for IT Operations globally across all divisions, regions and countries.
Skills & Requirements
Must-have
Global IT Operations
IT Service Portfolio Management
24/7 Operations Center Management
Vendor and Service Provider Management
ITIL operational processes
Nice-to-have
Strategic planning and execution
Stakeholder engagement and collaboration
Driving service excellence and innovation
Leading interdisciplinary and intercultural teams
Key Requirements
Bachelor or Master’s Degree
7+ years in IT Service Delivery/Operations/Architecture
5 years in leadership role
5 years in provider management
Experience leading interdisciplinary and intercultural teams