Senior Agent, Customer Service

Kyndryl

**
0-1 year experience in customer service
Flexible to work in voice and chat process
Windows 10 troubleshooting skills
** Kyndryl is seeking a Senior Agent for Customer Service to provide support in a hybrid work environment. The ideal candidate will possess strong interpersonal skills, a willingness to learn, and a foundational understanding of technology, with opportunities for growth and development within the company. **

Job Summary

  • At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.
  • This role offers a chance to work alongside senior co-workers who will share their knowledge and provide mentorship.
  • You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities.

Matching Summary

Match Score: 75

** Kyndryl is seeking a Senior Agent for Customer Service to provide support in a hybrid work environment. The ideal candidate will possess strong interpersonal skills, a willingness to learn, and a foundational understanding of technology, with opportunities for growth and development within the company. **

Skills & Requirements

Must-have

  • 0-1 year experience in customer service
  • Flexible to work in Voice and Chat Process
  • Windows 10 troubleshooting skills

Nice-to-have

  • Growth mindset and personal development
  • Customer-focused and inclusive attitude
  • Interest in technology and problem-solving

Key Requirements

  • Willing to work in Night Shifts
  • Willingness to Work from Office as per Hybrid Work Model
  • Experience providing L1 support

Work Rights

Not specified

Tailored Resume

Cover Letter