Field Support Manager Parade (h/f)

THALES

Orléans, France
Onsite (occasional travel required)
Technical instruction of requests
System availability rate
Contractual response times
Thales is seeking a Field Support Manager for their Orléans, France location to oversee the technical support and operational readiness of defense systems, specifically radar systems. The ideal candidate will have a strong background in complex systems, experience in operational environments, and excellent customer relationship skills

Job Summary

  • You will be responsible for piloting technical requests from end to end and the teams in action, in order to achieve the system availability rate expected by the Client.
  • You will coordinate interventions on site, pilot mission preparation meetings, and ensure the follow-up of mission schedules.
  • Thales is a global leader in high technology, developing products and solutions that contribute to a safer, more environmentally friendly, and more inclusive world.

Matching Summary

Match Score: 85

Thales is seeking a Field Support Manager for their Orléans, France location to oversee the technical support and operational readiness of defense systems, specifically radar systems. The ideal candidate will have a strong background in complex systems, experience in operational environments, and excellent customer relationship skills.

Skills & Requirements

Must-have

  • Technical instruction of requests
  • System availability rate
  • Contractual response times
  • Reporting supported park availability
  • Coordination of on-site interventions

Nice-to-have

  • Trust relationship with the Client
  • Sense of service and client satisfaction
  • Clear communication with varied interlocutors

Key Requirements

  • BAC+5 degree
  • Experience in complex systems
  • Knowledge of operational maintenance
  • Understanding of operational environments
  • Coordination of technical teams and industrial partners
  • Work Package Management
  • Ability to produce reporting and summaries

Work Rights

Not specified

Tailored Resume

Cover Letter