As the Customer Support Engineer in this area, you will have the opportunity to cover multiple modalities across Philips portfolios, including Medical Imaging, DXR, and Ultrasound portfolios
Job Summary
As the Customer Support Engineer in this area, you will have the opportunity to cover multiple modalities across Philips portfolios, including Medical Imaging, DXR, and Ultrasound portfolios.
This is a critical customer-facing role with responsibilities of maintaining and developing robust customer relationships and providing expert technical advice on maintenance, installation, and servicing of our medical equipment (software & hardware) in line with our regulations and policies.
Be able to work reasonable additional hours outside business hours at such times as are necessary to efficiently and effectively carry out the job role as defined by Philips from time to time due to the criticality of the equipment, this will include on call support.
Matching Summary
As the Customer Support Engineer in this area, you will have the opportunity to cover multiple modalities across Philips portfolios, including Medical Imaging, DXR, and Ultrasound portfolios.
Skills & Requirements
Must-have
Customer-facing service engineering
Medical equipment servicing
Software & hardware upgrades
On call support
IT skills
Australian driver's license
Nice-to-have
Collaborative work environment
Continuous training and development
Cost-effective repair solutions
Building robust customer relationships
Key Requirements
Previous experience in medical equipment or Biomedical industry
Hands-on experience in Diagnostic Xray, Image Guided Therapy or Magnetic Resonance Imaging
Degree-level education or equivalent experience in Electronics, Electrical Engineering, Biomedical Engineering