This position is responsible for the delivery of customer facing services within Revenue Cycle System Services
Job Summary
This position is responsible for the delivery of customer facing services within Revenue Cycle System Services.
Position adheres to departmental productivity, quality, and service standards in support of operational goals.
Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.
Matching Summary
This position is responsible for the delivery of customer facing services within Revenue Cycle System Services.
Skills & Requirements
Must-have
customer facing services
scheduling and registration
insurance verification
prior-authorization
financial counseling
cashiering
release of information
Nice-to-have
high level of interpersonal skills
problem solving skills
ability to work within a team
maintain collaborative relationships
take initiative and meet objectives
Key Requirements
At least one year of experience in hospital or physician Revenue Cycle strongly preferred
Requires insurance and data collection experience
Requires working knowledge of patient registration and financial clearance
Requires effective written and verbal communication skills
For those serving as the Individual Solutions Coordinator (ISC), a current Indiana State Navigator's license is required