Field Service Technician (field Based) Cleveland, Oh
BD
Cleveland, OH, USA
$21.60 - $33.60 usd hourly ph
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Mechanical proficiency with hand tools
Microsoft operating systems knowledge
Basic computer networking understanding
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BD Parata is seeking a Field Support Engineer in Cleveland, OH, to provide technical and customer support for pharmacy automation products. Candidates should have field service experience and strong mechanical and technical skills, with a focus on customer service and problem resolution.
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Job Summary
BD Parata is seeking a motivated Field Support Engineer to provide in-depth technical and customer support for their suite of pharmacy automation products.
Responsibilities include delivering world-class customer service, maintaining equipment for maximum uptime, and instructing customers on product operation.
The role requires strong mechanical proficiency, knowledge of Microsoft operating systems and networking, and the ability to navigate file structures and perform PC re-imaging.
Matching Summary
Match Score: 75
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BD Parata is seeking a Field Support Engineer in Cleveland, OH, to provide technical and customer support for pharmacy automation products. Candidates should have field service experience and strong mechanical and technical skills, with a focus on customer service and problem resolution.
**
Salary
$21.60 - $33.60 USD Hourly
Skills & Requirements
Must-have
Mechanical proficiency with hand tools
Microsoft Operating Systems knowledge
Basic computer networking understanding
File structure navigation for configuration files
PC ghosting and re-imaging processes
Nice-to-have
World-class customer service skills
Proactive issue identification
Collaborative problem-solving
Constructive feedback to management
Key Requirements
3-5 years of field service experience
High School Diploma
Proficient knowledge of multiple Microsoft Operating Systems
Extensive understanding of basic computer networking