Analista De Soporte Ti

Greystar

Las Condes, Chile
**
First and second line it support
Incident management and resolution
User access and permission management
** Greystar is seeking a TI Support Analyst in Las Condes, Chile, to provide first and second-line support for business and property management systems. This role focuses on ensuring operational continuity by resolving incidents, managing user access, and supporting various business areas, all while working within a company that values diversity, equity, and inclusion. **

Job Summary

  • This role serves as the key local support point for corporate and property users in Chile, ensuring the continuity of business operations.
  • The position involves managing incidents, resolving service requests, and handling user access controls for financial and property management systems.
  • Greystar offers an indefinite contract with corporate benefits and a focus on diversity, equity, and inclusion within its global real estate platform.

Matching Summary

Match Score: 75

** Greystar is seeking a TI Support Analyst in Las Condes, Chile, to provide first and second-line support for business and property management systems. This role focuses on ensuring operational continuity by resolving incidents, managing user access, and supporting various business areas, all while working within a company that values diversity, equity, and inclusion. **

Skills & Requirements

Must-have

  • First and second line IT support
  • Incident management and resolution
  • User access and permission management
  • SLA compliance and tracking
  • System configuration and testing

Nice-to-have

  • Strong communication skills
  • Proactive process improvement mindset
  • Ability to work in a diverse environment
  • Continuous learning attitude

Key Requirements

  • Experience in IT support or help desk
  • Knowledge of enterprise system administration
  • Fluency in Spanish (implied by location)

Work Rights

Not specified

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