Collector I

LITHIA Inc

Base: $21ph; bonus/equity: $1ph bilingual differen...
Not specified
Outbound collection attempts by phone mail email
Process inbound collection inquiries
Review accounts for extensions deferments
Lithia Inc is seeking a Collector I for its Driveway Finance Corporation, focusing on managing delinquent accounts through customer interaction and negotiation. The position emphasizes professionalism, attention to detail, and the ability to multitask in a fast-paced environment

Job Summary

  • The DFC Collector I is responsible for providing quality customer experience while working to collect and negotiate terms of repayment on delinquent accounts 1-60 days past due.
  • Employees must demonstrate professionalism, discretion, and good judgment in all interactions with co-workers and customers to ensure timely resolution of customer discrepancies and disputes.
  • The position offers a base pay of $21/hour plus a $1/hour bilingual differential along with medical, dental, vision, and 401(k) benefits.

Matching Summary

Match Score: 75

Lithia Inc is seeking a Collector I for its Driveway Finance Corporation, focusing on managing delinquent accounts through customer interaction and negotiation. The position emphasizes professionalism, attention to detail, and the ability to multitask in a fast-paced environment.

Salary

Base: $21/hour; Bonus/Equity: $1/hour bilingual differential; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Outbound collection attempts by phone mail email
  • Process inbound collection inquiries
  • Review accounts for extensions deferments
  • Follow up on customer insurance coverage
  • Meet call volume requirements

Nice-to-have

  • Ethical responsible manner in collections
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • Ability to multitask while typing

Key Requirements

  • Basic knowledge of installment loans
  • Previous collections experience preferred
  • Knowledge of collections regulations and laws
  • PC skills including MS Office

Work Rights

Not specified

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