Product Support Representative

Adobe Media and Data Science Research (MDSR) Laboratory

Noida, India
Experience with ticketing tools
Knowledge of saas platforms
Strong communication skills
The role involves providing operational and technical assistance to Adobe’s global reseller ecosystem

Job Summary

  • The role involves providing operational and technical assistance to Adobe’s global reseller ecosystem.
  • Candidates will manage partner queries through various support channels ensuring timely resolution.
  • Adobe fosters a culture where employees are empowered to make an impact.

Matching Summary

The role involves providing operational and technical assistance to Adobe’s global reseller ecosystem.

Skills & Requirements

Must-have

  • Experience with ticketing tools
  • Knowledge of SaaS platforms
  • Strong communication skills

Nice-to-have

  • Excellent problem-solving abilities
  • Ability to manage multiple cases
  • Attention to detail

Key Requirements

  • 2–5 years of experience in customer support
  • Experience with B2B customers preferred

Work Rights

Not specified

Tailored Resume

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