Service Advisor

Lexus of Sacramento

Sacramento, CA, United States
Estimated annual earnings $64,500 to 161,800; comm...
On-site
Customer service
Automotive repair
Warranty administration
Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication. The role requires previous experience in a similar position and a basic mechanical understanding of automobiles, contributing to customer satisfaction and retention

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication. The role requires previous experience in a similar position and a basic mechanical understanding of automobiles, contributing to customer satisfaction and retention.

Salary

Estimated annual earnings $64,500 to 161,800; Commission plus bonuses; Medical, Dental and Vision Plans

Skills & Requirements

Must-have

  • customer service
  • automotive repair
  • warranty administration

Nice-to-have

  • team player
  • customer focused

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding of an automobile
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter