Core DutiesCoordinate daily transport schedules and vehicle assignments Monitor drivers, routes, and delivery timelines Communicate with drivers, customers, warehouses, and dispatch teams Track shipments and respond to delays or disruptions Ensure transport operations comply with safety and legal regulations Maintain transport records, logs, permits, and documentation Arrange vehicle servicing, maintenance, and inspections Handle incident reporting and emergency response coordination Optimize routes to reduce fuel costs and improve efficiency Prepare operational reports and performance data Administrative TasksUpdate transport management systems and spreadsheets Process invoices, delivery notes, and transport documents Manage driver rosters, leave schedules, and attendance Coordinate subcontractors or third-party logistics providers Customer Service ResponsibilitiesRespond to customer delivery inquiries Provide status updates and resolve complaints Coordinate urgent or special transport requests Skills Commonly RequiredStrong communication and coordination skills Time management and multitasking Knowledge of logistics or fleet operations Problem-solving under pressure Familiarity with GPS, dispatch, or transport software Microsoft Excel and reporting skills Typical Work EnvironmentsLogistics and freight companies Shipping and warehousing operations Bus or taxi operators Construction and engineering firms E-commerce delivery companies Port and airport operations