Aog Structure End To End Leader - Customer Care Centre (m/f)

AIRBUS DS GEO SA

Toulouse, France
Attractive salary; success + profit sharing scheme...
8-week rotating shift pattern (3x8 shifts: 6h-14h, 14h-22h, 22h-6h) with associated recovery days.
Proven experience in customer-facing roles
Strong knowledge of airbus aircraft structure
Ability to work in a 24/7 shift pattern
Airbus DS GEO SA is seeking an AOG Structure End to End Leader for their Customer Care Centre in Toulouse, France. The role involves providing 24/7 technical support for urgent aircraft issues, requiring strong customer-facing skills and knowledge of Airbus aircraft structures

Job Summary

  • You will be accountable for delivering end-to-end solutions in urgent situations experienced by worldwide Airbus customers.
  • The role involves working on a 3x8 shift basis with a rotation pattern including 5 weeks in shifts and 3 weeks of standard time.
  • Employees receive attractive salary, profit sharing schemes, employee savings plans, and access to over 10,000 e-learning courses.

Matching Summary

Match Score: 85

Airbus DS GEO SA is seeking an AOG Structure End to End Leader for their Customer Care Centre in Toulouse, France. The role involves providing 24/7 technical support for urgent aircraft issues, requiring strong customer-facing skills and knowledge of Airbus aircraft structures.

Salary

Attractive salary; Success and profit sharing schemes; Employee stock purchase plan available

Skills & Requirements

Must-have

  • Proven experience in customer-facing roles
  • Strong knowledge of Airbus Aircraft structure
  • Ability to work in a 24/7 shift pattern
  • Understanding of customers' operational constraints
  • Negotiation Level English

Nice-to-have

  • Experience in repair design office
  • Airline maintenance or engineering experience
  • Tenacious, adaptable, flexible team player
  • Experience with Return-on-Experience principles

Key Requirements

  • Proven experience in customer-facing roles
  • Strong knowledge of Airbus Aircraft structure
  • Ability to work in a 24/7 shift pattern
  • Negotiation Level English proficiency

Work Rights

Not specified

Tailored Resume

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