Senior It Business Analyst - Field Service Operations

JCI

Bratislava, Slovakia
Base: from 2,700 eur pm; bonus/equity: monthly bon...
Hybrid
Business analysis and requirements gathering
Experience with salesforce and service field operations
Agile methodology knowledge
As a Senior IT Business Analyst for Field Operations, you will bridge Business and IT objectives, identify opportunities to enhance processes through technology, and help define and deliver capabilities across the organization

Job Summary

  • As a Senior IT Business Analyst for Field Operations, you will bridge Business and IT objectives, identify opportunities to enhance processes through technology, and help define and deliver capabilities across the organization.
  • Besides working in an international environment, you will receive a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance and retail discounts, along with flexible benefits and onsite facilities.
  • Johnson Controls fosters a culture that is open, collaborative, results-oriented, hardworking and fun, valuing diversity and inclusion to create a desirable workplace.

Matching Summary

As a Senior IT Business Analyst for Field Operations, you will bridge Business and IT objectives, identify opportunities to enhance processes through technology, and help define and deliver capabilities across the organization.

Salary

Base: from 2,700 EUR per month; Bonus/Equity: monthly bonus starts after first 6 months; Benefits: meal vouchers, recreation allowance, retail discounts, flexible benefits program, housing allowance for relocation

Skills & Requirements

Must-have

  • Business analysis and requirements gathering
  • Experience with Salesforce and Service Field Operations
  • Agile methodology knowledge
  • Full Software Development Lifecycle understanding
  • Strong communication and collaboration skills
  • Production support for service systems

Nice-to-have

  • Experience with ServiceMax
  • Product-mindset approach
  • German language skills
  • Innovative and proactive thinking
  • Alignment with company values
  • Ability to travel up to 10%

Key Requirements

  • 5+ years experience as Business Analyst
  • Experience with Salesforce and Service Field Operations
  • Knowledge of Agile methodology
  • Understanding of SDLC and Project Management Methodology
  • Excellent written and verbal communication
  • Ability to travel up to 10%

Work Rights

Not specified

Tailored Resume

Cover Letter