Customer Success Manager - France & Belgique

3Shape AS

France
On-site
4 years client success or b2b sales experience
University degree in business or marketing
Strong english communication skills
3Shape AS is seeking a dynamic and experienced Customer Success Manager to enhance customer engagement and satisfaction in France and Belgium. The ideal candidate will have a strong background in customer relationship management, particularly within the dental or health technology sectors

Job Summary

  • The role involves ensuring proactive communication with clients to foster engagement and long-term loyalty with 3Shape solutions.
  • Responsibilities include integrating new clients, conducting personalized training, and identifying upsell opportunities to maximize customer value.
  • Candidates must collaborate closely with internal teams including sales, support, and commercial functions to deliver a high-level customer experience.

Matching Summary

Match Score: 85

3Shape AS is seeking a dynamic and experienced Customer Success Manager to enhance customer engagement and satisfaction in France and Belgium. The ideal candidate will have a strong background in customer relationship management, particularly within the dental or health technology sectors.

Skills & Requirements

Must-have

  • 4 years client success or B2B sales experience
  • University degree in business or marketing
  • Strong English communication skills
  • Proficiency with PowerPoint, Excel, and CRM software

Nice-to-have

  • Experience in dental industry or CAD/CAM
  • Knowledge of direct and reseller distribution models
  • Clinical experience in dental practice or lab
  • Fluency in French and Dutch languages
  • Experience with Microsoft Dynamics CRM

Key Requirements

  • Minimum 4 years combined experience in client success and B2B sales
  • University diploma in commerce, marketing, IT, or related field
  • Demonstrated ability to build relationships and solve problems

Work Rights

Not specified

Tailored Resume

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