Senior Forward Deployed Engineer

Intercom

London, United Kingdom
On-site
Understand business challenges and technical requirements
Coding side-by-side with customers
Collaborate with sales, success, and product teams
You will work closely with customers and our go to market team to deeply understand use cases and design, build, and implement solutions for them

Job Summary

  • You will work closely with customers and our go to market team to deeply understand use cases and design, build, and implement solutions for them.
  • Drive the adoption of Fin by helping prospects unlock the power of Intercom’s AI capabilities to automate and scale their support operations.
  • We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.

Matching Summary

You will work closely with customers and our go to market team to deeply understand use cases and design, build, and implement solutions for them.

Skills & Requirements

Must-have

  • understand business challenges and technical requirements
  • coding side-by-side with customers
  • collaborate with Sales, Success, and Product teams
  • proficient using and writing REST APIs
  • strong communicator to technical and non-technical audiences

Nice-to-have

  • former founder or early engineer at a startup
  • interest in AI/ML
  • ability to quickly understand novel problems and architectures

Key Requirements

  • Deep knowledge of a high-level programming language
  • Willing to travel and work on-site with customers

Work Rights

Not specified

Tailored Resume

Cover Letter