The Senior Business Analyst is responsible for engaging with airline and rail customers to understand business goals, capture detailed requirements, and shape digital and data driven solutions
Job Summary
The Senior Business Analyst is responsible for engaging with airline and rail customers to understand business goals, capture detailed requirements, and shape digital and data driven solutions.
The role works closely with cross functional agile teams to translate customer needs into clear specifications for websites, mobile apps, kiosk applications, backend integration services, and other capabilities.
The position requires strong analytical skills, effective customer and stakeholder management, and proactive leadership within an agile software development environment.
Matching Summary
The Senior Business Analyst is responsible for engaging with airline and rail customers to understand business goals, capture detailed requirements, and shape digital and data driven solutions.
Skills & Requirements
Must-have
Business requirements and use cases documentation
Agile software development environment
Customer journey subject matter expert
Functional demonstrations of digital platform
Web app and mobile app project support
Nice-to-have
Proactive leadership
Cross-cultural collaboration
Team player
Dynamic, fast-paced environment
Key Requirements
University degree in Computer Science, IT, or similar
At least 5 years experience in Business/System Analysis or similar