Patient Care Coordinator-franklin, Tn

Sonova Group

Franklin, TN, United States
Base: $20.00 an hour; bonus/equity: sales incentiv...
On-site
Schedule and confirm patient appointments
Verify insurance benefits and authorizations
Provide first level patient support
The Hearing Care Coordinator works closely with clinical staff to ensure patients receive quality care and service while supporting referring physicians and patients

Job Summary

  • The Hearing Care Coordinator works closely with clinical staff to ensure patients receive quality care and service while supporting referring physicians and patients.
  • Employees receive medical, dental, vision coverage, 401K with company match, free hearing aids, PTO, holiday time, and no night or weekend shifts.
  • Applicants must complete a HireVue Digital Interview assessment as part of the application process to advance their candidacy.

Matching Summary

The Hearing Care Coordinator works closely with clinical staff to ensure patients receive quality care and service while supporting referring physicians and patients.

Salary

Base: $20.00 an hour; Bonus/Equity: Sales Incentive Program; Benefits: Medical, Dental, Vision, 401K with company match, PTO, holiday time

Skills & Requirements

Must-have

  • Schedule and confirm patient appointments
  • Verify insurance benefits and authorizations
  • Provide first level patient support
  • Process payments and patient orders
  • Manage inventory and supply orders
  • Use Microsoft Office and Outlook
  • Knowledge of HIPAA regulations

Nice-to-have

  • Experience with EMR/EHR systems
  • Strong relationship building skills
  • General sales knowledge for accessories
  • Assist with community outreach events
  • Professional verbal and written communication

Key Requirements

  • High School Diploma or equivalent
  • 2+ years healthcare environment experience preferred
  • Previous customer service experience required
  • Associates degree preferred
  • Prior hearing aid experience a plus

Work Rights

Not specified

Tailored Resume

Cover Letter