Customer Banking Specialist - Bunbury (26.75 Hrs/week)

COMMONWEALTH BANK OF AUSTRALIA

Bunbury, Western Australia, Australia
Ability to work predetermined roster hours
Experience with in-branch technology
Strong customer service communication skills
This role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options

Job Summary

  • This role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options.
  • The specialist will perform financial health checks, process applications for loans and credit cards, and refer complex needs to specialists.
  • Team members are expected to engage in community events and proactively call customers to invite them for appointments.

Matching Summary

This role involves building personal connections with customers through meaningful conversations and helping them utilize digital banking options.

Skills & Requirements

Must-have

  • Ability to work predetermined roster hours
  • Experience with in-branch technology
  • Strong customer service communication skills
  • Knowledge of personal loan and credit products

Nice-to-have

  • Passion for community engagement activities
  • Proactive approach to building customer rapport
  • Ability to identify holistic customer solutions
  • Commitment to team safety and wellbeing

Key Requirements

  • Availability for specific part-time roster (26.75 hours/week)
  • Willingness to work across Bunbury and Eaton branches
  • Integrity and customer-centric mindset

Work Rights

Not specified

Tailored Resume

Cover Letter