Customer Service Admin

Agilent Technologies Inc.

Not specified; pyy ranges determined by role, leve...
2 years hands-on customer service experience
Sap or crm tool proficiency
Order processing and quote booking
The role involves interfacing with customers, logistics, manufacturing, and sales representatives to handle pre-sales and post-sales service functions

Job Summary

  • The role involves interfacing with customers, logistics, manufacturing, and sales representatives to handle pre-sales and post-sales service functions.
  • Responsibilities include managing end-to-end order status, repair requests, product returns, invoicing, and contract administration.
  • Candidates must be graduates with a minimum of two years of hands-on experience in a customer service role.

Matching Summary

The role involves interfacing with customers, logistics, manufacturing, and sales representatives to handle pre-sales and post-sales service functions.

Salary

Not specified; Pay ranges determined by role, level, and location; Individual pay based on work location and additional factors

Skills & Requirements

Must-have

  • 2 years hands-on customer service experience
  • SAP or CRM tool proficiency
  • Order processing and quote booking

Nice-to-have

  • Multilingual communication skills
  • Problem resolution using established policies
  • Experience with accounts receivable collections

Key Requirements

  • Graduate degree required
  • Minimum 2 years customer service experience
  • Experience with SAP or CRM tools

Work Rights

Not specified

Tailored Resume

Cover Letter