Customer Service Representative

City of Boulder

Boulder, Colorado, US
Hourly: $21.01 - $29.40; range utilization: up to ...
**
High school diploma or equivalent
Two years administrative experience
Valid drivers license required
** The City of Boulder is seeking a Customer Service Representative to provide administrative and technical support for the Open Space & Mountain Parks department. The role involves delivering exemplary customer service, managing communications, and assisting with departmental initiatives, requiring strong interpersonal and organizational skills. **

Job Summary

  • This position provides administrative and technical support to the Open Space & Mountain Parks department around customer service goals.
  • The role involves responding to external customer communications via phone and CRM systems while assisting in developing methods for improving department services.
  • Candidates must successfully pass a background check before their first day of work and maintain acceptable screening throughout employment.

Matching Summary

Match Score: 75

** The City of Boulder is seeking a Customer Service Representative to provide administrative and technical support for the Open Space & Mountain Parks department. The role involves delivering exemplary customer service, managing communications, and assisting with departmental initiatives, requiring strong interpersonal and organizational skills. **

Salary

Hourly: $21.01 - $29.40; Range utilization: Up to 80% of max; Benefits: Seasonal eligibility group applies

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • Two years administrative experience
  • Valid drivers license required
  • Pass background check screening
  • Maintain confidentiality standards

Nice-to-have

  • Strong interpersonal relations skills
  • Excellent editing and grammar skills
  • Municipal government experience preferred
  • Executive support experience preferred
  • Effective time management skills

Key Requirements

  • High School Diploma or equivalent
  • Minimum two years administrative experience
  • Valid drivers license
  • Pass background check

Work Rights

Not specified

Tailored Resume

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