Application Support Manager, Asia Pacific

Betechwithsantander

Hong Kong
Change the bank execution
Critical business applications support
Liaison between user groups and global teams
Responsible for Change the bank execution activities related to critical business applications used in the Asia branches across different business areas

Job Summary

  • Responsible for Change the bank execution activities related to critical business applications used in the Asia branches across different business areas.
  • Be the liaison between local user groups and the global teams and suppliers, providing escalation and follow-up with various local and global teams.
  • Execute Change Management activities impacting business areas related to Projects implementation (training and UATs execution) when required.

Matching Summary

Responsible for Change the bank execution activities related to critical business applications used in the Asia branches across different business areas.

Skills & Requirements

Must-have

  • Change the bank execution
  • Critical business applications support
  • Liaison between user groups and global teams
  • Supplier and internal relationship management
  • Project risk and issue escalation
  • Release content definition
  • GO-Live runbook preparation
  • Post-production support

Nice-to-have

  • Positive team player
  • Great interpersonal skills
  • Great communication skills

Key Requirements

  • University degree
  • 5 years of solid working experience
  • English and Spanish proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter