Patient Service Representative (psr) - Per Diem

Advocate Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Per diem (as needed, monday - friday, 8:00 am - 5:00 pm)
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
Advocate Health is seeking a Patient Service Representative (PSR) for a per diem role, primarily responsible for providing exceptional service to patients by managing appointments, answering inquiries, and ensuring accurate record-keeping. The position is part-time, with a pay range of $19.80 to $29.70, requiring strong communication skills and experience in customer service

Job Summary

  • The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments in the EMR system.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance programs.
  • Incumbents must function in a high-volume environment while maintaining confidentiality and adhering to strict corporate policies regarding patient information.

Matching Summary

Match Score: 75

Advocate Health is seeking a Patient Service Representative (PSR) for a per diem role, primarily responsible for providing exceptional service to patients by managing appointments, answering inquiries, and ensuring accurate record-keeping. The position is part-time, with a pay range of $19.80 to $29.70, requiring strong communication skills and experience in customer service.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving for billing issues
  • Ability to work under stressful conditions

Key Requirements

  • High school diploma or equivalent
  • 1-2 years related customer service experience
  • Experience with difficult customers
  • CRT/PC proficiency
  • Physical ability to lift 35 lbs

Work Rights

Not specified

Tailored Resume

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