Helpdeskmedewerker 12+

218

Den Bosch, Netherlands
Market conform; year-end bonus; profit sharing
Hybrid
Mbo or hbo work and thinking level
Excellent verbal and written communication skills
Service-oriented and solution-focused attitude
You serve as the primary point of contact for teachers using digital learning methods, providing support via phone, email, and chat

Job Summary

  • You serve as the primary point of contact for teachers using digital learning methods, providing support via phone, email, and chat.
  • The role offers a clear growth path to an Inside Sales position for those interested in developing commercial opportunities.
  • Employees benefit from a market-conform salary, year-end bonuses, profit sharing, and a personal choice budget.

Matching Summary

You serve as the primary point of contact for teachers using digital learning methods, providing support via phone, email, and chat.

Salary

Market conform; Year-end bonus; Profit sharing

Skills & Requirements

Must-have

  • MBO or HBO work and thinking level
  • Excellent verbal and written communication skills
  • Service-oriented and solution-focused attitude

Nice-to-have

  • Proactive approach to customer service
  • Stress resistance and sense of responsibility
  • Affinity with IT and digital working
  • Knowledge or interest in the education sector

Key Requirements

  • MBO or HBO educational level
  • Dutch language proficiency (implied by language test)

Work Rights

Not specified

Tailored Resume

Cover Letter