V104 - Client Intake Representative

Job Duck

Remote, United States
Monthly: $1,142 - $1,220 usd; bonus/equity: not sp...
Fully remote
1 year experience as intake specialist or sales
Fluent english with clear phone pronunciation
Crm familiarity (clio, mycase, filevine)
Job Duck is seeking a fully remote Client Intake Representative to serve as the first point of contact for potential clients, guiding them through the intake process for legal services. The ideal candidate should possess excellent communication skills, a client-focused mindset, and experience in intake or sales roles

Job Summary

  • This role serves as the first point of contact for potential clients to set the tone for an exceptional client experience.
  • The representative will manage inbound calls, screen leads using structured questions, and convert qualified prospects into scheduled consultations.
  • Job Duck is a Great Place to Work certified company that values cultural diversity and provides remote opportunities for ambitious professionals.

Matching Summary

Match Score: 85

Job Duck is seeking a fully remote Client Intake Representative to serve as the first point of contact for potential clients, guiding them through the intake process for legal services. The ideal candidate should possess excellent communication skills, a client-focused mindset, and experience in intake or sales roles.

Salary

Monthly: $1,142 - $1,220 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1 year experience as intake specialist or sales
  • Fluent English with clear phone pronunciation
  • CRM familiarity (Clio, MyCase, Filevine)
  • High volume inbound call handling
  • VOIP system proficiency (Quo)

Nice-to-have

  • Empathetic yet assertive communication style
  • Independent problem-solving abilities
  • Experience reinforcing professional boundaries
  • Detail-oriented process adherence

Key Requirements

  • 1 year experience in law firm intake or sales
  • Remote work capability within Pacific Standard Time zone
  • Strong phone presence and confident communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter