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Citigroup is seeking a Risk and Control Operations Manager based in Chennai, India, responsible for leading a team of quality analysts and ensuring operational excellence in retail banking operations. The ideal candidate should have over 12 years of experience in risk and control, compliance, and quality management within banking, and must possess strong leadership and communication skills.
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Job Summary
Provides full leadership and supervisory responsibility, applying in-depth disciplinary knowledge through value-added perspectives or advisory services.
Manages a team of quality analysts, participates in management meetings, and contributes to the development of new quality techniques, models, and plans.
Appropriately assesses risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
Matching Summary
Match Score: 75
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Citigroup is seeking a Risk and Control Operations Manager based in Chennai, India, responsible for leading a team of quality analysts and ensuring operational excellence in retail banking operations. The ideal candidate should have over 12 years of experience in risk and control, compliance, and quality management within banking, and must possess strong leadership and communication skills.
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Skills & Requirements
Must-have
Quality process improvement knowledge
Process improvement implementation
Retail banking operations experience
Debit/credit cards, lending products
Compliance, Vendor Audit, Risk and Control
Nice-to-have
Strong communication and diplomacy skills
Advisory services
Value-added perspectives
Professional leadership
Key Requirements
12+ Years of Minimum Experience
Bachelor’s/University degree or equivalent experience
Experience in Compliance, Vendor Audit, Risk and Control, Quality Control, Process Audit