Sr. Customer Experience Representative

INGRAM MICRO

Base: usd $56,000.00 - $89,600.00 py; bonus/equity...
Not specified (assumed to be hybrid or flexible based on industry trends).
Experience in sales or solutions role
Strong communication and presentation skills
Knowledge of xvantage platform
Ingram Micro is seeking a Senior Customer Experience Representative to enhance customer engagement and sales through the utilization of their platform, Xvantage. The role requires strong communication skills, a customer-centric mindset, and experience in the technology sector, particularly in sales or solutions roles

Job Summary

  • The role focuses on maximizing outcomes for customers and vendors through platform data and strategic insights.
  • Candidates will serve as subject matter experts to build full solutions and drive adoption of category products.
  • Ingram Micro offers competitive base pay ranging from $56,000 to $89,600 along with comprehensive benefits including healthcare and 401(k) matching.

Matching Summary

Match Score: 85

Ingram Micro is seeking a Senior Customer Experience Representative to enhance customer engagement and sales through the utilization of their platform, Xvantage. The role requires strong communication skills, a customer-centric mindset, and experience in the technology sector, particularly in sales or solutions roles.

Salary

Base: USD $56,000.00 - $89,600.00 per year; Bonus/Equity: Eligible for merit increases, annual bonus, sales incentives, and long-term incentives; Benefits: Healthcare, paid time off, parental leave, 401(k) plan with match, disability coverage, life insurance, and wellbeing benefits.

Skills & Requirements

Must-have

  • Experience in sales or solutions role
  • Strong communication and presentation skills
  • Knowledge of Xvantage platform
  • Ability to collaborate with cross-functional teams

Nice-to-have

  • Self-motivated with strong ownership
  • Passion for delivering exceptional service
  • Adaptability to fast-paced environment

Key Requirements

  • Four-year college degree or equivalent experience
  • 2 years functional experience in technology industry
  • Pre-employment background check and drug test

Work Rights

Not specified

Tailored Resume

Cover Letter