Customer Service Representative

Greenwich Veterinary Center

Greenwich, CT, United States
$20 - $24 ph; not specified; health, dental, + vis...
Full-time / part-time
Client-centered experience
Manage multi-line phones
Process invoices and payments
Greenwich Veterinary Center is seeking a Customer Service Representative/Receptionist to provide exceptional client service at the front desk, focusing on compassionate and professional interactions while managing appointments and communications. The role requires strong communication skills, attention to detail, and a passion for veterinary care, offering a competitive salary and a supportive work environment

Job Summary

  • Our Mission is to provide compassionate, comprehensive veterinary care that supports lifelong health and quality of life of every patient while delivering exceptional service to the families who love them.
  • Serve as the first and final impression of the hospital, provide a polished, client-centered experience in person and over the phone, schedule appointments efficiently, and manage multi-line phones.
  • Strong benefits package including health, dental, and vision insurance, 401(k) with company match, and paid time off.

Matching Summary

Match Score: 85

Greenwich Veterinary Center is seeking a Customer Service Representative/Receptionist to provide exceptional client service at the front desk, focusing on compassionate and professional interactions while managing appointments and communications. The role requires strong communication skills, attention to detail, and a passion for veterinary care, offering a competitive salary and a supportive work environment.

Salary

$20 - $24 per hour; Not specified; Health, dental, and vision insurance, 401(k) with company match, Paid time off, Employee pet care discounts

Skills & Requirements

Must-have

  • Client-centered experience
  • Manage multi-line phones
  • Process invoices and payments
  • Maintain detailed medical records
  • Work around animals

Nice-to-have

  • Composed under pressure
  • Collaborative environment
  • Go above and beyond

Key Requirements

  • 1+ year customer service or receptionist experience
  • Veterinary experience preferred
  • Strong communication skills
  • Professional presence
  • Detail-oriented
  • Ability to multitask

Work Rights

Not specified

Tailored Resume

Cover Letter