IT Support Engineer I, Ops Tech Solutions (OTS)

Amazon

Kenosha, WI, US
Competitive compensation pyckages; comprehensive h...
Remote
Network engineering and troubleshooting
Data cabling and systems administration
Troubleshoot problems without defined sops
Amazon is seeking an IT Support Engineer I for its OpsTech Solutions branch in Kenosha, WI, focusing on providing technical support for computer hardware and enterprise software. The ideal candidate should be self-motivated, capable of troubleshooting issues, and prepared to engage with various stakeholders to enhance IT solutions

Job Summary

  • This role involves providing high-quality support for computer hardware, operating systems, and enterprise application software across multiple sites.
  • Amazon offers competitive compensation including comprehensive healthcare benefits starting on Day 1 and matching 401(k) programs.
  • The position requires the ability to troubleshoot straightforward problems that do not have defined standard operating procedures.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Engineer I for its OpsTech Solutions branch in Kenosha, WI, focusing on providing technical support for computer hardware and enterprise software. The ideal candidate should be self-motivated, capable of troubleshooting issues, and prepared to engage with various stakeholders to enhance IT solutions.

Salary

Competitive compensation packages; Comprehensive healthcare benefits starting on Day 1; Matching 401(k) program and up to 20 weeks paid parental leave

Skills & Requirements

Must-have

  • Network engineering and troubleshooting
  • Data cabling and systems administration
  • Troubleshoot problems without defined SOPs
  • Move up to 49lbs during shifts
  • Stand and walk for 12 hour shifts

Nice-to-have

  • Self-motivated individual with ownership mindset
  • Ability to deviate from standard practices
  • Experience managing local technical projects
  • Strong analytical assistance skills

Key Requirements

  • Physical ability to move up to 49lbs
  • Availability for shifts lasting up to 12 hours
  • Willingness to travel within local or regional area

Work Rights

Not specified

Tailored Resume

Cover Letter