Customer Success Manager - Sailthru

Zeta Global

Remote
Fully remote
Strategic advisor
Client relationship skills
Digital marketing experience
Zeta Global is seeking a Customer Success Manager to serve as a strategic advisor for clients, helping them maximize their use of the Zeta Marketing Platform. The role focuses on client retention, revenue growth, and implementing effective marketing strategies across various channels

Job Summary

  • Serve as a strategic advisor and primary point of contact for a portfolio of clients, partnering with marketing teams to develop effective customer engagement strategies.
  • Own client success and growth, managing a portfolio of client relationships and acting as their trusted strategic advisor.
  • Lead strategic client engagement by partnering with clients to develop and execute data driven marketing strategies across email, SMS, and other addressable channels.

Matching Summary

Match Score: 85

Zeta Global is seeking a Customer Success Manager to serve as a strategic advisor for clients, helping them maximize their use of the Zeta Marketing Platform. The role focuses on client retention, revenue growth, and implementing effective marketing strategies across various channels.

Skills & Requirements

Must-have

  • strategic advisor
  • client relationship skills
  • digital marketing experience
  • lifecycle marketing
  • marketing automation platforms
  • data driven segmentation
  • omnichannel activation

Nice-to-have

  • AI-powered solutions
  • proprietary databases
  • customer acquisition
  • customer retention
  • revenue growth

Key Requirements

  • Hands on experience in digital marketing
  • Lifecycle marketing experience
  • Marketing automation platforms experience

Work Rights

Not specified

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