Public Safety Officer I Unarmed- St Lukes Med Center

Advocate Aurora Health

St. Lukes Med Center, US
Base: $21.85 - $32.80; bonus/equity: not specified...
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Customer-service approach
Professionalism, fairness, and compassion
Routine interior and exterior patrols
** Advocate Aurora Health is seeking a Public Safety Officer I (Unarmed) at St. Luke’s Medical Center to provide security services with a focus on customer service, professionalism, and emergency response. The role requires strong emotional intelligence, the ability to handle high-pressure situations, and a commitment to safety and compassion in a healthcare environment. **

Job Summary

  • Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances.
  • Responds to service calls, such as combative or threatening patients or visitors and team member incidents, serving as a primary resource for de-escalation.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 75

** Advocate Aurora Health is seeking a Public Safety Officer I (Unarmed) at St. Luke’s Medical Center to provide security services with a focus on customer service, professionalism, and emergency response. The role requires strong emotional intelligence, the ability to handle high-pressure situations, and a commitment to safety and compassion in a healthcare environment. **

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • customer-service approach
  • professionalism, fairness, and compassion
  • routine interior and exterior patrols
  • respond to service calls
  • de-escalation and use of force
  • emergency and crisis response
  • investigate incidents and complete reports
  • liaise with law enforcement

Nice-to-have

  • above average emotional intelligence
  • treat each other with respect
  • daily commitment to patient-centered safety
  • collaborative work with medical staff
  • remain calm under pressure
  • positive intent and innovative solutions

Key Requirements

  • High school graduate or GED
  • 1 year of experience in security, public safety, or customer service
  • Security Officer Healthcare Certification (CHSO) within two years
  • NIMS Compliance Certification
  • Firearm Owners Identification (FOID) Card or Concealed Carry Weapon (CCW) license
  • Meet State of IL Department of Financial and Professional Regulation licensing requirements
  • Stop the Bleed Certification within 1 year
  • Valid driver’s license
  • Certified in Conducted Energy Weapon (TASER) use within 90 days
  • Illinois team members must have completed State of Illinois 40-hour armed course
  • Willingness to carry a department authorized firearm
  • Pass background investigation, drug screen, pre-placement physical and psychological screening

Work Rights

Not specified

Tailored Resume

Cover Letter