Lead and manage end-to-end BPO finance operations (AP/AR/R2R) while ensuring all outsourced processes adhere to Infomate’s transition procedure and delivery standards
Job Summary
Lead and manage end-to-end BPO finance operations (AP/AR/R2R) while ensuring all outsourced processes adhere to Infomate’s transition procedure and delivery standards.
Own client relationship management through proactive communication, negotiation, issue resolution, performance discussions, and process governance.
Provide strong people leadership through coaching, developing, and optimizing team performance to meet delivery expectations.
Matching Summary
Lead and manage end-to-end BPO finance operations (AP/AR/R2R) while ensuring all outsourced processes adhere to Infomate’s transition procedure and delivery standards.
Skills & Requirements
Must-have
end-to-end BPO finance operations
KPI/SLA performance monitoring
client relationship management
people leadership and coaching
process improvement initiatives
Advanced Excel skills
Nice-to-have
continual improvement mindset
proactive communication skills
operational excellence drive
enthusiastic and passionate
Key Requirements
6+ years relevant work experience in Finance and Accounting
minimum 2 years of experience in the BPO sector
relevant degree program or professional qualification in Finance/Accounting