Manager, Technical Services

NTT DATA

Bangalore, India
It service management experience
Team leadership skills
Client satisfaction focus
The Manager, Technical Services is responsible for ensuring IT infrastructure remains operational for clients

Job Summary

  • The Manager, Technical Services is responsible for ensuring IT infrastructure remains operational for clients.
  • This role involves managing a team to resolve technical incidents and maintain service level agreements.
  • NTT DATA promotes a diverse and inclusive workplace where employees can grow and thrive.

Matching Summary

The Manager, Technical Services is responsible for ensuring IT infrastructure remains operational for clients.

Skills & Requirements

Must-have

  • IT service management experience
  • team leadership skills
  • client satisfaction focus

Nice-to-have

  • collaborative work environment
  • strong client relationships
  • ability to mentor team

Key Requirements

  • Bachelor's degree in Business or IT
  • advanced experience in technical team management
  • ITIL certification desirable

Work Rights

Not specified

Tailored Resume

Cover Letter