Senior Telecommunications Operator - On-site

Mass General Brigham Incorporated

Boston, MA, US
Base: $17.71 - $22.79phly; bonus/equity: not speci...
Fully remote
Handle incoming and outgoing calls efficiently
Process paging requests accurately
Manage confidential patient information

Salary

Base: $17.71 - $22.79/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses included

Skills & Requirements

Must-have

  • Handle incoming and outgoing calls efficiently
  • Process paging requests accurately
  • Manage confidential patient information
  • Announce disaster codes like Amber and Pink
  • Work evening shifts Tuesday through Saturday
  • Type at least 35 words per minute

Nice-to-have

  • Knowledge of Sonant or USA Mobility systems
  • Previous training experience preferred
  • Familiarity with medical terminology helpful
  • Ability to work independently unsupervised
  • Strong inter-personal phone skills

Key Requirements

  • High School Diploma or equivalent required
  • 2+ years of call center experience required
  • Excellent spelling and grammar skills required
  • Must be available for flexible shift coverage

Work Rights

Not specified

Tailored Resume

Cover Letter