Lead, Orchestration

Humana

Washington D.C., US
$126,300 - $173,700 py; bonus incentive plan avail...
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Marketing experience planning and coordination
Next best action (nba) enablement
Workflow and documentation management
** Humana is seeking a Lead, Orchestration to oversee marketing campaign planning, execution, and optimization in a hybrid work environment. The ideal candidate will have extensive experience in marketing operations and a solid understanding of customer-centric strategies, particularly in regulated industries. **

Job Summary

  • Humana is transforming customer communication with a customer-centric approach to deliver the right message, in the right channel, at the right time.
  • The Lead, Orchestration role coordinates campaign planning, execution, and optimization across teams, channels, and systems, providing horizontal oversight.
  • Humana offers competitive benefits including health, dental, vision, 401(k) with employer match, and paid time off to promote employee well-being.

Matching Summary

Match Score: 75

** Humana is seeking a Lead, Orchestration to oversee marketing campaign planning, execution, and optimization in a hybrid work environment. The ideal candidate will have extensive experience in marketing operations and a solid understanding of customer-centric strategies, particularly in regulated industries. **

Salary

$126,300 - $173,700 per year; Bonus incentive plan available; Comprehensive benefits package

Skills & Requirements

Must-have

  • Marketing experience planning and coordination
  • Next Best Action (NBA) enablement
  • Workflow and documentation management
  • Performance monitoring and optimization
  • Cross-functional collaboration
  • Agile framework understanding

Nice-to-have

  • Customer-centric approach
  • Continuous improvement mindset
  • Structured problem-solving
  • Data-driven decision-making

Key Requirements

  • Bachelor's degree in Marketing, Communications, Business, or related field
  • 8+ years of experience in marketing process innovation, marketing operations, experience management, or orchestration
  • Ability to connect disparate MarTech tools & systems
  • Expert with workflow tools, campaign calendars, and cross-functional team collaboration
  • Experience working in coordination with disparate business units
  • Understanding of the agile framework within a Marketing organization
  • Ability to interpret performance data and translate insights into actionable recommendations

Work Rights

Not specified

Tailored Resume

Cover Letter