Customer Experience Consultant

CUSHMAN & WAKEFIELD

Sydney, Australia
Hybrid
Helpdesk and customer experience kpis
Strong written verbal communication skills
Customer service experience in retail or hospitality
You will play a key role in providing exceptional customer support while ensuring KPIs are met or exceeded

Job Summary

  • You will play a key role in providing exceptional customer support while ensuring KPIs are met or exceeded.
  • The position offers comprehensive training and clear opportunities for growth within a diverse organization that values different perspectives.
  • You will work closely with centralized teams and on-site managers to streamline processes and drive optimal outcomes.

Matching Summary

You will play a key role in providing exceptional customer support while ensuring KPIs are met or exceeded.

Skills & Requirements

Must-have

  • Helpdesk and customer experience KPIs
  • Strong written verbal communication skills
  • Customer service experience in retail or hospitality

Nice-to-have

  • Natural people person who enjoys helping others
  • Ability to work effectively in dynamic environments
  • Self-motivated with high standard of personal leadership

Key Requirements

  • Customer service experience required
  • Proficient in computer literacy and keyboard skills

Work Rights

Not specified

Tailored Resume

Cover Letter