Senior Retail Support Representative - German Speaking - Fixed Term

BP Retail UK

Budapest, Hungary
Not specified; not specified; benefits include bon...
**
Fluency in english and german languages
Experience in business support environment
Proficiency in microsoft excel and word
** BP Retail UK is seeking a Senior Retail Support Representative fluent in German for a fixed-term hybrid role based in Budapest or Szeged. The position involves managing customer inquiries, maintaining data accuracy, and supporting continuous improvement initiatives within the Finance Business & Technology team. **

Job Summary

  • This role serves as the first point of contact for BP telephone and written enquiries from customers and partners.
  • The position involves managing performance against key metrics such as customer satisfaction and transactional accuracy while ensuring data security.
  • Employees benefit from hybrid working arrangements, life insurance, and opportunities to join the Global ShareMatch plan.

Matching Summary

Match Score: 75

** BP Retail UK is seeking a Senior Retail Support Representative fluent in German for a fixed-term hybrid role based in Budapest or Szeged. The position involves managing customer inquiries, maintaining data accuracy, and supporting continuous improvement initiatives within the Finance Business & Technology team. **

Salary

Not specified; Not specified; Benefits include bonus opportunities, health insurance, and share matching plans

Skills & Requirements

Must-have

  • Fluency in English and German languages
  • Experience in business support environment
  • Proficiency in Microsoft Excel and Word
  • Strong time management and organization skills
  • Ability to work under pressure with accuracy

Nice-to-have

  • Intermediate interest in CRM systems
  • Continuous improvement culture mindset
  • Team collaboration and active listening
  • Result-oriented personality
  • Coaching and training experience

Key Requirements

  • Relevant degree or equivalent experience required
  • Fluency in English and German language proficiency
  • Previous experience in a business support environment

Work Rights

Not specified

Tailored Resume

Cover Letter