The Area Head of Customer Success acts as a strategic partner to the Area Sales Manager driving the Sales Leadership Team (SLT) agenda, team insights, identifying where to prioritize focus and ensuring alignment with regional strategy
Job Summary
The Area Head of Customer Success acts as a strategic partner to the Area Sales Manager driving the Sales Leadership Team (SLT) agenda, team insights, identifying where to prioritize focus and ensuring alignment with regional strategy.
This role also runs sales coverage execution at Area level and supports Sales Managers through the process, in addition to leading a team of Customer Success Partners (CSPs) and Customer Solutions Partner.
When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things.
Matching Summary
The Area Head of Customer Success acts as a strategic partner to the Area Sales Manager driving the Sales Leadership Team (SLT) agenda, team insights, identifying where to prioritize focus and ensuring alignment with regional strategy.
Skills & Requirements
Must-have
Customer Success Partner standardization
Sales Performance and Productivity
Sales coverage execution
Data hygiene
CRM proficiency (Salesforce highly preferable)
Nice-to-have
Value-driven international environment
Culturally diverse, stimulating environment
Teamwork means acceptance, respect, dedication
Ethical competition
Constant Care and Humbleness
Key Requirements
Bachelor's degree in supply chain management/logistics/supply chain or maritime studies
7 – 10 years’ experience in end-to-end supply chain management
Proven experience leading a team in high volume logistics operations
Proficiency using data analytics tools
Stakeholder management (internally and externally)
Ability to demonstrate delivery with high accuracy
Ability to work under pressure in a fast-paced environment