As the Coupa referent for Europe, you will be responsible for the evolution, configuration, and optimization of the entire Source-to-Pay process, from user needs collection to post-test deployment
Job Summary
As the Coupa referent for Europe, you will be responsible for the evolution, configuration, and optimization of the entire Source-to-Pay process, from user needs collection to post-test deployment.
This role is at the heart of the S2P operational system, guaranteeing support quality, proper triage, and escalation of requests, while playing a key role in continuous improvement through optimal tool configuration.
Chanel is committed to creating an inclusive culture that fosters personal growth and development while contributing to collective performance, encouraging applications from individuals with unique experiences and potential.
Matching Summary
As the Coupa referent for Europe, you will be responsible for the evolution, configuration, and optimization of the entire Source-to-Pay process, from user needs collection to post-test deployment.
Skills & Requirements
Must-have
Coupa application expertise
Source-to-Pay process
user request management
ticket escalation
SAP/D365 functional knowledge
Coupa integration mechanisms (API, formats)
Nice-to-have
continuous improvement orientation
strong service mindset
ability to simplify complex topics
proactive risk identification
Key Requirements
4-5 years minimum Coupa technical experience
Proficiency in Coupa modules (invoicing, supplier management, analytics)
Experience with ticket management tools (ServiceNow/Jira)
Experience in non-regression testing and test environment management